Certified ScrumMaster (CSM)
Certified ScrumMaster (CSM) Workshop
Saturday Aug 24 and Sunday Aug 25
9:00 AM to 5:00 PM (UTC-05:00) Eastern Time (US & Canada)
Live Online
Support@Grow-Lean.com or +1.609.975.9294

Certified ScrumMaster

Reality Based, Certified Agile Workshop with Everything You Need to Be a CSM

Date
Sat Aug 24 to Sun Aug 25
9:00 AM to 5:00 PM (EST)
Delivery Live, virtual, instructor led, interactive workshop.
100% live with no pre-recorded content.
Fees 495 USD 495 USD until 23 Dec
Trainer Don Patti
Agile Coach & Trainer
Includes
  • Free virtual class retake within 120 days.
  • Six practice exams.
  • One on one exam coaching if required.
  • The actual exam and exam retake.
  • Everything you need to be a CSM.
  • No hidden fees.

The Scrum Alliance Certified ScrumMaster® (CSM) was the first and is still the most respected agile certification. It is the starting point on your journey to agility or a reflection point if you are an experienced practitioner.

Grow-Lean’s CSM is a reality based, fun, interactive, hands-on, workshop where everything you need is included, with no surprise cost. You get material to prepare for the session, an engaging event delivered by an experience agile coach / trainer, and six full practice exams.

After the session we pay for, and register you, with the Scrum Alliance. You can take the exam immediately or you can wait. You take it from any computer/smartphone with Internet access.

After passing the exam you are a Certified ScrumMaster. More importantly you are in a better position to advance your career and your organization.

Click to Register Now

Register

Reserve your seat early

Save your seat now while they are available. We accept major credit cards. Please contact us if you require assistance.

Click here to register for the session

Discounts

Wide selection of discounts

There are discounts for registering early, alumni, groups, unemployed, students and veterans. Alumni Discounts combine with everything. For unemployed / hardship a current state unemployment statement or separation letter is required.

Click here to register for the session

Refund Policies

What happens if you can't attend

We try to avoid cancellations and expect you to be similarly respectful; so there are fees associated with cancellations to cover a portion of costs we incur, including credit card processing.

Overview of Cancellation Policies

Grow-Lean has policies around situations where you as an attendee, or Grow-Lean as a host, must cancel or reschedule. Grow-Lean's policies are consumer-friendly in recognition that unforeseen things happen, but Grow-Lean asks for thoughtfulness about canceling late so Grow-Lean can continue to put their customers first.

By registering yourself or others for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact Grow-Lean.

Cancellations

Cancellation requests received at least sixteen (16) days prior to the event will receive a 100% refund minus a 5% credit card processing fee.

Cancellation requests received fifteen (15) to eight (8) days prior to the event will receive a 100% refund minus a 5% credit card processing fee and a $125 late cancellation fee.

Cancellation requests received seven (7) or less days prior to the event will receive a credit equal to 50% of the amount paid that can be applied to any future event that the registrant will take in the next twelve months.

Reschedule Requests

Reschedule requests received at least sixteen (16) days prior to the event will have no fees for the first request. Additional reschedule requests will be subject to a $125 transfer fee.

Reschedule requests received less than sixteen (16) days prior to the event will be subject to a $125 transfer fee.

Grow-Lean Reschedule Events

Grow-Lean tries to avoid rescheduling. If Grow-Lean needs to reschedule, all registrants will promptly receive a 100% refund. Registrants may decide to be transferred into the rescheduled event, or another upcoming event, instead of the refund if they desire.

Grow-Lean Trainer Substitution

In the event where the original listed trainer cannot deliver the course, Grow-Lean reserves the right to substitute a trainer. This is a rare occurrence, but this policy allows Grow-Lean to deliver a course while minimizing the student impact. Trainers provided in this event will have met Grow-Lean's high quality standards to ensure registrants receive valuable training.

Click here to register for the session

Don Patti

CST | SAFe Program Consultant (SPC6) | Registered Scrum@Scale Trainer | BSP | PMI-PMP | LSSBB

Donald Patti is a seasoned agile trainer, coach, and consultant, renowned for his robust business acumen and software development expertise. He has successfully implemented agile methodologies across a diverse range of industries, teams, and organizations. As an entrepreneur, Don has founded and grown two businesses and provided c onsultation to numerous well-respected organizations. His deep understanding of lean principles, the foundation of agile, enables him to impart the intrinsic meaning of his teachings.

With a long-standing career in education, including many years as an adjunct professor and agile trainer delivering online training, Don's background in lean, agile, education, and online delivery equips him to convey information in an easily comprehensible manner.

Don devotes much of his time to coaching teams applying agile at scale and providing targeted coaching to clients. His vast real-world experience enriches his classroom instruction, where he delivers practical, reality-based agile training.

Don's service spans government, private sector, and non-profit clients. His extensive client list includes a dozen federal agencies, eleven non-profits, and over 90 private sector entities. Prominent clients include Amazon Web Services, HP, Daimler Benz, JPMorgan Chase, CheckFree, NASA, GSA, DHS, the National Cancer Institute and the Small Business Administration.

Don's strengths lie in his ability to tailor Agile and Lean techniques to the unique needs of each client and situation. His ability to explain this tailoring sets him apart.

Certifications and Education:

Don's significant real-world experience is complemented by a strong educational background and numerous certifications across various areas:

  • Scrum Alliance: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO)
  • Scaled Agile Academy: SAFe Program Consultant (SPC5), SAFe Agilist (SA)
  • RH Smith School of Business: Master of Business Administration (MBA), Information Systems and Entrepreneurship
  • Balanced Scorecard Institute: Balanced Scorecard Professional (BSP)
  • Morestream University: Lean Six Sigma Black Belt (LSBB)
  • American Society for Quality: Certified Six Sigma Green Belt (CSSGB)
  • EXIN: ITIL v3/IT Service Management
  • Project Management Institute: Certified Project Management Professional (PMP)
  • Microsoft: Microsoft Certified Professional –Architecture and Requirements Gathering (MCP)
  • IBM: Certified Solutions Expert/WebSphere
  • IBM: Certified Solutions Advisor

Policies

Grow-Lean has policies to protect you, fellow students and Grow-Lean.

Familiarize yourself with these policies and use our Contact Us Form if you have any questions.

Cancellation and Rescheduling Policies

Overview of Cancellation Policies

Grow-Lean has policies around situations where you as an attendee, or Grow-Lean as a host, must cancel or reschedule. Grow-Lean's policies are consumer-friendly in recognition that unforeseen things happen, but Grow-Lean asks for thoughtfulness about canceling late so Grow-Lean can continue to put their customers first.

By registering yourself or others for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact Grow-Lean.

Cancellations

Cancellation requests received at least sixteen (16) days prior to the event will receive a 100% refund minus a 5% credit card processing fee.

Cancellation requests received fifteen (15) to eight (8) days prior to the event will receive a 100% refund minus a 5% credit card processing fee and a $125 late cancellation fee.

Cancellation requests received seven (7) or less days prior to the event will receive a credit equal to 50% of the amount paid that can be applied to any future event that the registrant will take in the next twelve months.

Reschedule Requests

Reschedule requests received at least sixteen (16) days prior to the event will have no fees for the first request. Additional reschedule requests will be subject to a $125 transfer fee.

Reschedule requests received less than sixteen (16) days prior to the event will be subject to a $125 transfer fee.

Grow-Lean Reschedule Events

Grow-Lean tries to avoid rescheduling. If Grow-Lean needs to reschedule, all registrants will promptly receive a 100% refund. Registrants may decide to be transferred into the rescheduled event, or another upcoming event, instead of the refund if they desire.

Grow-Lean Trainer Substitution

In the event where the original listed trainer cannot deliver the course, Grow-Lean reserves the right to substitute a trainer. This is a rare occurrence, but this policy allows Grow-Lean to deliver a course while minimizing the student impact. Trainers provided in this event will have met Grow-Lean's high quality standards to ensure registrants receive valuable training.

Session Attendance and Participation Policies

Session Policy Summary

Grow-Lean policies around class (session) participation and course material usage are designed to protect your privacy, the privacy of other students, the intellectual property rights of Grow-Lean LLC, and to maximize the learning outcome for all. By registering for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact us via our Contact Us form at https://www.grow-lean.com/ContactUs.

Camera Use Policy

You agree to have a functioning camera, which may be on a secondary device (like a phone) on, and facing yourself for the majority of the training. You may turn your camera off for short periods when needed (like when eating).

If your camera is not functioning, or your bandwidth becomes too limited to support video, you will inform the trainer and participate actively to ensure you stay engaged in the session.

If there is a specific reason why you cannot be on camera, contact Grow-Lean LLC prior to the event so that we can make an exception.

Picture Taking

Grow-Lean will sometimes take pictures or videos during the session. Attendees will be notified in advance. If you do not want to be included in a picture or a video, you may turn your camera off during those times. By keeping your camera on, you acknowledge that your image, or edits thereof, may be used for promotion or other purposes. Grow-Lean will try to ensure that those in a video are presented in a professional fashion.

You may not take pictures of any students in the session without the express consent of all attendees and understand that doing so may be a criminal offense depending on the locations where attendees are participating from.

Student Accountability for Training Outcomes

You may use the Contact Us form at https://www.grow-lean.com/ContactUs, or inform the trainer, or both if you believe that there is anything in the training that is preventing you from having a high quality learning experience.

You authorize Grow-Lean to share your name and email with the certifying body, which, depending on the session, is typically the Scrum Alliance, Scaled Agile or IC Agile.

  • Grow-Lean recommends that you use your personal email address instead of your work email when registering for training.
  • This ensures that you will always have access to your account and certifications while also protecting the privacy of your organization.

Communications via Email and Text

Grow-Lean will communicate with you via email, and you may receive several similar emails, or even duplicates in an attempt to ensure that everyone receives the information they need. You may contact Grow-Lean via the Contact Us Page if this becomes a problem.

Grow-Lean will communicate with you via text messaging, in an attempt to ensure that everyone receives the information they need. You may contact Grow-Lean via the Contact Us Page if this becomes a problem.

Privacy Policy

Privacy Policy Summary

This policy discloses the privacy practices for www.grow-lean.com clarifying the following:

  • What personally identifiable information is collected.
  • How personally identifiable information is used.
  • With whom may the personally identifiable information be shared.
  • What choices are available to you regarding the use of your personally identifiable information.
  • Procedures used to protect the misuse of your personally identifiable information.
  • How you can correct inaccuracies in your personally identifiable information.

Information Collection, Use, and Sharing

Grow-Lean owns the information collected on this site. We collect information that you provide when you register for a class, create an account, or by other direct contact from you. We do not sell this information. Your information is made available to other organizations that provide services such as payment processing, certification and communication.

From a financial perspective, Grow-Lean stores your name, the last four digits and the type of credit card used. Grow-Lean does not store your credit card data or other financial information in their systems.

If you take a session with Grow-Lean that results in certification, your information (name, email address, course taken, and course date) will also be shared with the certifying body, such as the Scrum Alliance or Scaled Agile.

Grow-Lean may contact you in the future to:

  • help you register for class,
  • help you create an account,
  • help you set or reset your password,
  • help you attend a class,
  • to inform you about specials, new products or services.

Text Messaging

Grow-Lean provides you with the choice to utilize text messaging (SMS) for the purpose of verifying your account, and other account-related purposes. It is important to note that automated text messaging is not used for any promotional activities.

Contact Us to Opt-Out

You may opt out of receiving marketing email communications from Grow-Lean by using the link at the bottom of an email you received. If you are registered for a class, Grow-Lean will continue to send you information about that class.

You may contact Grow-Lean if you would like to be removed from their marketing list by entering your information in the contact us form.

Modifying Your Personal Information at Grow-Lean

You may contact Grow-Lean at any time in respect to your stored personal information.

  • See what data Grow-Lean has about you, if any.
  • Change/correct any data Grow-Lean has about you.
  • Have Grow-Lean delete any data they have about you.
  • Express any concern you have about Grow-Lean's use of your data.

Security

Grow-Lean takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

For processing of credit card payments, Grow-Lean uses Stripe, Splitit and BlueSnap. Credit card data you enter during your checkout will be stored with one or more of the payment providers (scroll down for links to their privacy policies).

Updates

Updates to Grow-Lean's privacy policy will be posted on this page.

Adherence to Policy

Contact Grow-Lean immediately if you feel that they are not abiding by this privacy policy. Grow-Lean can be reached via telephone at +1.609.975.9294 or via email at Support@Grow-Lean.Com.

Cookies

Grow-Lean uses "cookies" on this site. A cookie is a piece of data stored on a site visitor's local drive to help Grow-Lean improve your access to their website, to identify repeat visitors, and to process registration. Cookies can also enable Grow-Lean to track the interests of their users to enhance the experience on their website.

Supporting Sites and Services

This website contains links and relies on sites and services from other organizations. The privacy practices of these organizations are not under Grow-Lean's control.

Be further aware that the organizations are based in various locations worldwide, including the United States. The European Commission has not determined that the United States and other areas of the world where these organizations operate, ensure an adequate level of protection for personal data.

Your information is shared with these organizations on an as-needed basis.

A list of organizations with which your data may be shared is listed next.

Intellectual Property Policy

Intellectual Property Policy Summary

  • All course materials, including but not limited to lectures, interactive boards, practice exams, presentations, handouts, and assessments, are the intellectual property of Grow-Lean and are protected by copyright law.
  • You may not record, photograph, livestream, distribute copies of, alter, or otherwise capture or reproduce the training, the training material, or images of other attendees, for any reason.
  • You are granted a non-exclusive license to use course materials for your own personal learning and may not reproduce or distribute them in any form without the express written consent of Grow-Lean.
  • Any unauthorized use or distribution of course materials will be considered a violation of copyright law and may result in legal action.
  • If you wish to use course materials for any purpose other than personal learning, you must obtain written permission from Grow-Lean.
  • Grow-Lean reserves the right to modify this policy at any time.

Discounts

Options for your circumstances

Request your Grow-Lean discount on the class you want. If more than one discount applies explain in your comments.

For Grow-Lean Alumni, log in or use your account email when registering, and receive an automatic discount. If you also qualify for another discount, request it, and as long as your email matches we know you are an alumni.

You can pay in up to 12 installments by choosing Splitit at checkout.

After entering your request you may email us at Grow-Lean-Training@Grow-Lean.Com or call us +1.609.975.9294 for questions.

If you have a Visa or Mastercard credit card you can pay in up to 12 monthly installments. There are no fees or interest if you pay on time! Your available credit must be enough to cover the full cost and there is a hold on your credit card for the amount that you have not paid.

For example, if your final fee is $1,000 and you chose 10 installments:

  • You would pay $100 today and have a $900 hold placed on your credit card.
  • The following month your credit card would be charged another $100 and the hold would be reduced to $800.
  • Each month you pay $100 and each month the hold is reduced by $100.

If you are not familiar with the term "hold" this is similar to what hotels do when you check in, to cover extra expenses you may incur including the mini bar.

The benefit to you is that you do not pay any interest or fees if all payments are on time.

Early Bird

Able to register now?

Combines With: Alumni, Group, Hardship, Out of Pocket, Student, Veterans

If you qualify for another discount, like out of pocket, request it to get combined savings. If not, just register.

Out of Pocket

Won't be reimbursed?

Combines With: Alumni, Early Bird

Request an out of pocket (self-pay) discount. If you're a Grow-Lean Alumni, mention that in your description.

Group

Multiple participants?

Combines With: Early Bird

The larger the group the larger the discount. Once you receive the discount link you can register all attendees or share the link with them.

Alumni

Grow-Lean Alumni?

Combines With: Early Bird, Hardship, Out of Pocket, Student, Veterans

Get 5% off for each public session you took with us (with a cost of over $500), up to 25% off. Automatically combines with Early Bird just register.

Hardship

Suffering a hardship?

Combines With: Early Bird, Alumni

Provide an unemployment notice or separation agreement. If you're a Grow-Lean Alumni, mention that in your description.

Student

Full-time student or educator?

Combines With: Early Bird, Alumni

Use your .edu email address to take advantage of a student / educator discount.

Veteran

Active military or veteran?

Combines With: Early Bird, Alumni

Request a veteran discount and specify if you are paying on your own.

Preparation for Session

Maximize learning by preparing your technology for the session

We use common tools for our virtual sessions. Please read on to confirm what you need for the Certified ScrumMaster session.

  • Internet connected Computer / Tablet: Many students use a single device for the session, others use two devices, perhaps their work laptop for the webcam and a separate device for sharing.
  • Working Webcam: Virtually all laptop have integrated webcams. If you don't have that, we will assist you in setting up your phone as a webcam.
  • Working headset or speaker plus microphone: Depending on your laptop, the built-in microphone and speaker may be sufficient. Many use earphones.
  • Access to Zoom: If you haven't used Zoom, test it at: https://zoom.us/test. Click "Join", and follow the prompts. If you have problems, check the Zoom article at: https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-Zoom-test-meeting
  • A location from which to participate: .
    • Ideally this location will:
      • Have good lighting
      • Be relatively quiet
      • Ensure that you have minimal interruptions
    • But, no worries if you don't have a perfect spot. It is expected that kids, dogs, cats, spouses, siblings, roommates, parents, or someone else makes some noise, or appears on camera.
  • Practice with Miro: Miro is a virtual white board.
    • If you are not experienced with Miro, please join us on Zoom a half-hour early on day one of class for a brief orientation.
    • Because there are sometimes browser configurations that restrict use, please consider downloading the Miro client for your device at: https://miro.com/apps/.
    • Here are videos to get you started with Miro:
    • After the class we provide you an electronic copy of the completed Mural Board which captures your classroom experience.
  • Access to Google Drive: The sign-in is a Google Sheet. If you are using a work computer you may be able to enter, but not modify the Google Sheet. If this is the case you can use another device to enter your information. If you can't, no worries, the Google Sheet is not a key to the class.
  • Getting into the Session: The Zoom information will be provided no later than 48 hours prior to the session. You will be able to join the session up to 30 minutes early to check your technology.

Don Patti

CST | SAFe Program Consultant (SPC6) | Registered Scrum@Scale Trainer | BSP | PMI-PMP | LSSBB

Donald Patti is a seasoned agile trainer, coach, and consultant, renowned for his robust business acumen and software development expertise. He has successfully implemented agile methodologies across a diverse range of industries, teams, and organizations. As an entrepreneur, Don has founded and grown two businesses and provided c onsultation to numerous well-respected organizations. His deep understanding of lean principles, the foundation of agile, enables him to impart the intrinsic meaning of his teachings.

With a long-standing career in education, including many years as an adjunct professor and agile trainer delivering online training, Don's background in lean, agile, education, and online delivery equips him to convey information in an easily comprehensible manner.

Don devotes much of his time to coaching teams applying agile at scale and providing targeted coaching to clients. His vast real-world experience enriches his classroom instruction, where he delivers practical, reality-based agile training.

Don's service spans government, private sector, and non-profit clients. His extensive client list includes a dozen federal agencies, eleven non-profits, and over 90 private sector entities. Prominent clients include Amazon Web Services, HP, Daimler Benz, JPMorgan Chase, CheckFree, NASA, GSA, DHS, the National Cancer Institute and the Small Business Administration.

Don's strengths lie in his ability to tailor Agile and Lean techniques to the unique needs of each client and situation. His ability to explain this tailoring sets him apart.

Certifications and Education:

Don's significant real-world experience is complemented by a strong educational background and numerous certifications across various areas:

  • Scrum Alliance: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO)
  • Scaled Agile Academy: SAFe Program Consultant (SPC5), SAFe Agilist (SA)
  • RH Smith School of Business: Master of Business Administration (MBA), Information Systems and Entrepreneurship
  • Balanced Scorecard Institute: Balanced Scorecard Professional (BSP)
  • Morestream University: Lean Six Sigma Black Belt (LSBB)
  • American Society for Quality: Certified Six Sigma Green Belt (CSSGB)
  • EXIN: ITIL v3/IT Service Management
  • Project Management Institute: Certified Project Management Professional (PMP)
  • Microsoft: Microsoft Certified Professional –Architecture and Requirements Gathering (MCP)
  • IBM: Certified Solutions Expert/WebSphere
  • IBM: Certified Solutions Advisor

Don Patti's Testimonials

Validated testimonials for Google and TrustPilot. Click to go to source website.

Certified ScrumMaster

Certified ScrumMaster, the Worlds Most Popular Agile Certification

Certified ScrumMaster Logo

You are new to agile or want to baseline your journey to date then take the Grow-Lean Certified ScrumMaster® (CSM). The CSM was the world's fist agile certification, and our trainers were some of the first to deliver it. The CSM covers Scrum events (work sessions), accountabilities (roles), artifacts (things created), and the larger agile mindset. Expedite your agile journey with the CSM from Grow-Lean and get six free practice exams as well as access to our community to continue your growth post class.

Don Patti has been a lean expert and educator for over two decades and has 17 years experience in agile. Don is known for delivering a CSM that is accessible to all.

Reality Based Training

Experienced Trainers Make a Difference

Many trainers teach theory, not practice, because they have not been recently involved in product or systems development. Since they don't have relevant experience to draw on they deliver vague content without intellectual depth. You may feel like you learned something only to realize that there is little you can apply in the workplace.

Would you prefer a trainer who...
  • provides meaningful answers to questions?
  • delivers a 100% live session?
  • facilitates in depth discussion?
  • helps you learn from hands on exercises?
  • has 15+ years agile experience?

If you answered yes, take a fun, interactive session, where you will laugh (yes actual laughing) as you learn!

Job Prospects for Scrum Masters

Scrum Master jobs are growing and the salaries are generous

Frequently Asked Questions About Scrum Master Salaries
Will taking the class get me a job as a Scrum Master?
Taking this class will not guarantee you Scrum Master position, but it will increase the probability of getting an interview.

Our sessions provide you both a conceptual understanding as well as practical take-aways. With the class and six practice exams you will be in good shape to pass the exam and obtain knowledge to present well in job interviews. The probability of receiving a job offer depends on your background and willingness to continue to work hard outside of the class room.
These salaries seem high, are they achievable for me?
The salaries on our website were obtained from Zip Recruiter on 11-May-2022 and represent US based salaries. Many Scrum Masters work in Information Technology (IT) and IT jobs are generally well compensated. Realistically you should not expect to start at the high end of the range unless you have deep, salient experience and knowledge.
What type of people a best suited to become Scrum Masters?
A Scrum Master is often called a servant leader. A servant leader ensures other people grow and succeed. Those most likely to become good Scrum Masters have a calm, nurturing demeanor, can handle stress / vagueness and uncertainty, and bring people together to work for common goals and objectives.

Exceptional Training

Grow-Lean is a trusted provider.
Our trainers have a minimum of 15 years agile experience each.
Everything you need is included.

Satisfaction Guarantee

Training you can trust

Guaranteed

100% satisfaction guarantee. If you were not satisfied with the class, get a free retake with a different Grow-Lean Trainer.

Pass the exam. We are here to help you. We have six free full practice exams, and we will provide one-on-one tutoring if you need to retake the exam. In fact, we will pay the exam retake fee for you.

Frequently Asked Questions

Things to know

The Scrum Master and the CSM Certification

The Scrum Master helps the Developers and Product Owner grow as individuals and as a team to improve the quality of outcomes for each person, the Scrum Team and the organization.The Scrum Master also works organizationally to helps individuals and the organization improve.

The descriptions below give examples of how the Scrum Master helps others.

Assisting the Developers and the Product Owner

  • Ensure they understand and apply self-management. As one example related to the Developers and the Product Owner, the Developers should significant levels autonomy and authority at Sprint Planning.
    • The Developers discuss, with the Product Owner, the ideal set of items to bring into the Sprint.
    • The Developers make the final decision on what items will be brought into the Sprint.
    • The Developers plan the Sprint, including how the work will be done and by whom.
    • This is in contrast to a Product Owner, or Project Manager, or Tech Lead, telling the Developers what to do.
  • Help the Developers and Product Owner identify and address impediments.
    • You may often hear that the Scrum Master removes impediments. In some cases this is feasible. Perhaps for example the Scrum Master can follow up with another team in respect to a dependency, to expedite work by that other team to address a dependency.
    • In other cases the Scrum Master ensures that we do what is feasible to maximize the quality of delivery in the face of impediments when it is not possible to simply solve the impediment.
    • In all instances this contrasts to accepting the circumstances around us letting it impede progress.

Assisting Developers

  • Help them understand, and ensure they apply, self-management.
    • They figure out what to work on and how to work on it, while aligning with the Sprint Goal.
    • This contrasts to waiting to be told what to do.
  • Help Developers work across role and function.
    • For example, perhaps an analyst can help test the product, or a tester can do analysis.
    • There are significant benefits to this including individual growth, as Developers learn new things, their is increased motivation from learning new things, and their is a reduction of risk as we have more than one person capable of doing each type of work.
    • Despite the benefits, Developers are often hesitant to work outside their core competency so the Scrum Master creates a safe space for role sharing, often by coaching collaboration patterns where two or more Developers work together.
    • The alternative is where each Developer focuses on only one area of expertise which limits career growth, creates risks (perhaps they are out), while also creating bottlenecks (work can't move because team members are waiting on the one expert.
  • Help them execute the Scrum Events, to maximize the application of empirical, evidence based, approaches, instead of just executing the mechanics of Scrum. For example a well executed Daily Scrum:
    • Is run by the Developers, for the Developers.
    • Results in the the Developers self-managing to create a better plan for the next 24 hours.
    • This is in contrast to a poorly executed Daily Scrum that focuses on status.
  • Helps them improve their technical processes. Depending on the type of product being developed this could include:
    • Test First: write a test before creating the product, create the product, use the test to prove it works.
    • Pairing: two Developers working on the same things at the same time for a continued period of time (a day, a week, etc.).
    • Swarming: multiple Developers working on the same thing at the same time until completion.
    • Refactoring: cleaning up existing code.

Assisting the Product Owner

  • Help them understand and apply empirical product development.
  • Help them convey a clear and concise vision.
  • Help them create a long term roadmap.
  • Help them organize and sequence the Product Backlog.
  • Help them plan and forecast.
  • Help them apply evidence based, empirical, product development methods.

Assisting the Organization

  • Ensure all involved understand what an evidence based, empirical approach, entails.
  • Addressing structural issues that negatively impact the application of evidence based, empirical approaches and Scrum. Examples include:
    • Budget cycle: move from a yearly budget cycle to continuous flow budgeting.
    • Structure: break down function silos and move to feature teams.
    • Measurement: move to outcome based measurements.
  • Create and execute a long-term road maps for achieving ever greater levels of agility.
  • Removing individual blockers as they arise.

The agile community originated in software development but has expanded over the years. Many attendees in a CSM are looking for career change, so we attendees include teachers, sales people, health care professionals, administrators, and others, looking to move into information technology (IT).

We also get a fair amount of attendees, like those in marketing and product development looking to use agile to enhance their current roles.



About the Grow-Lean Certified Scrum Master Class

Unlike many other companies, our sessions are 100% live with the only exception being short videos that consume less than five minutes of class time.

Be aware that many other trainers use hours of pre-recorded content!

All of our CSM Sessions use Zoom. Depending on the trainer, additional technologies like Mural, Miro and Google Drive are used.

  • You can find out the specific technologies used for a session by clicking "Details" then clicking the "Prep" tab.
  • All of the technologies used in the session are included in your registration fees.
  • If you need assistance, we can help you prior to the session.

The list below specifies what you need. If you need assistance preparing, please contact us.

  • Internet connected Computer / Tablet: Many students use a single device for the session, others use two devices, perhaps their work laptop for the webcam and a separate device for sharing.
  • Working Webcam: Virtually all laptop have integrated webcams. If you don't have that, we will assist you in setting up your phone as a webcam.
  • Working headset or speaker plus microphone: Depending on your laptop, the built-in microphone and speaker may be sufficient. Many use earphones.
  • Access to Zoom: If you haven't used Zoom, test it at: https://zoom.us/test. Click "Join", and follow the prompts. If you have problems, check the Zoom article at: https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-Zoom-test-meeting
  • A location from which to participate: .
    • Ideally this location will:
      • Have good lighting
      • Be relatively quiet
      • Ensure that you have minimal interruptions
    • But, no worries if you don't have a perfect spot. It is expected that kids, dogs, cats, spouses, siblings, roommates, parents, or someone else makes some noise, or appears on camera.

You will get material prior to, at, and after your Certified ScrumMaster (CSM).

  • Prior to the course you will receive links for videos, pre-reads and practice exams.
  • If the trainer uses a PDF workbook you will receive a link prior to the class so you can print the PDF.
  • All of our trainers use interactive boards during the class.


Choosing Grow-Lean

Grow-Lean is a safe and wise choice to help you on your CSM journey:

  • We are a ScrumAlliance approved Registered Education Provider (REP).
  • Our Certified Scrum Trainers (CSTs) are some of the longest-tenured in the world.
  • All of our trainers have a minimum of 15 years experience with agile.
  • We do not use death by PowerPoint, or canned videos, instead, our sessions are high quality, real, interactive workshops.
  • Our training material and approaches are vetted by experts.
  • We have caring customer support before and after training.
  • We can help you complete your journey with our advanced courses like the Advanced CSM and Certified Scrum Professional - ScrumMaster.

Grow-Lean's has four trainers delivering the CSM. Arlen Bankston, Chris Doss, and David Bulkin all have 20+ years of agile experience, with each of them starting the 1999 to 2001 time period (Agile Manifesto for Software Development was signed in 2001). Don Patti started with agile in 2006, which is 15+ years of experience.

All have 15 or more years experience delivering training, and Arlen and Chris were two of the first to deliver the CSM. Between them, our four CSM trainers have certified over 20,000 Scrum Masters with the Scrum Alliance.

Yes, Grow-Lean as an organization, and Grow-Lean Trainers, are approved by the Scrum Alliance.

  • Grow-Lean is an approved Path to Certified Scrum Professional (CSP) Educator meaning we can, and do, provide the Advanced CSM (A-CSM) and the Certified Scrum Professional = Scrum Master (CSP-SM).
  • Grow-Lean is an approved Registered Education Provider (REP) for the Scrum Alliance meaning we can provide additional professional development opportunities for you to expand beyond the certified sessions normally offered.
  • All of the Grow-Lean Trainers who deliver the CSM have been approved by the Scrum Alliance.


Enrolling in the Grow-Lean Certified Scrum Master Class

Grow-Lean offers buy-now-pay-later via Splitit.

  • Choose Splitit during the checkout process.
  • You choose the term, from one to twelve months.
  • You pay no additional fees or interest .
  • You can pay off early.
  • A hold, equal to the full amount owed, is applied to your credit card.

Grow-Lean offers an industry leading array of discounts to meet your specific situation. All discounts are subject to availability based on location, trainer(s), attendance, and other factors.

  • Early Bird: register in advance and save.
  • Out of Pocket: when you won't be reimbursed.
  • Group: three or more.
  • Alumni: combines with everything, 5% off for each class over $500 you take with us.
  • Hardship: for those suffering an economic hardship.
  • Student: for full time students.
  • Military/Vet: for those serving their country.

Per the chart below, discounts can be combined.

Note: There are a limited number of discounted seats available for each Grow-Lean session. Once all discounted seats are claimed, they're gone. Request and redeem your discount now!

We try to be flexible so you can reschedule at any time, with the maximum financial impact being a $125 transfer fee if you reschedule late.

Yes, please click here to go to our contact us page. Choose "Call me" from the dropdown and in the description provide a description of when and how to contact you, along with a quick description of what you want to discuss.

Yes, please click here to go to our contact us page. Choose "Call me" from the dropdown and in the description provide a description of when and how to contact you, along with a quick description of what you want to discuss.



Exam FAQ

Basic CSM exam facts

  • The exam is taken via an internet connected device.
  • You have 90 days from class start to take the exam.
  • The exam is 50 multiple choice questions.
  • You must get 37 questions correct.
  • You have one hour to take the exam.
  • If you fail the exam you get a free retake.

If you take the CSM with Grow-Lean you will get six free practice exams. Passing these exams virtually ensures you pass the real exam the, the first time, with a high score.

If you need personal coaching, reach out to us

The exam is administered online.

  • You do not need to go to a test center.
  • You can take it at home on your Internet connected device.

Yes. You should have the following open when taking exam:

  • The Scrum Guide.
  • The Agile Manifesto.

No, the exam is not proctored as it is intended to help you learn not to make you fail.

  • You can take it at home on your Internet connected device.
  • You do not need to have your camera on.

There are 50 test questions in the exam and you have one hour to finish.

  • When taking the exam you should spend no more than 60 seconds on any question.
  • Write down the small number of questions you think need to be reviewed.
  • Never leave an answer blank.
  • After answering question 50, go back to question one, do a quick review of the whole exam, and focus on the small number of question that you wrote down.

The short answer is yes, you should pass the exam on the first try if you do a short block of study.

  • We provide six free, high quality, practice exams and additional study material.
  • Passing the practice exams virtually ensures you pass the real exam the, the first time, with a high score.
  • We generally recommend taking the practice exams until you score 90% or better.
  • For some individuals this is less than an hour of practice time, but it depends on the person. You have unlimited tries on the practice exams so you will do what you need to pass.
  • If you need one on one assistance, reach out to us.


Small Class Size

Want to be jammed into a 50 person class?
Probably not.
Get the individual attention you deserve.

Certified Scrum Master Journey

Steps to Improve Your Career with a Certified ScrumMaster Certification

  1. Enroll in a Grow-Lean course and get quality you can trust.
  2. Attend your Grow-Lean course.
  3. Use one or more of our six practice exams to prepare. If you need help, reach out to us for free tutoring.
  4. You get a link for the actual exam after the class.
  5. Pass the exam on the first try, if not we got you covered for your next two tries (within 90 days).
  6. Accept your license with Scrum Alliance.
  7. You have a two year Scrum Alliance membership
  8. Benefit from your CSM to experience personal and career growth.


Earn the Certified ScrumMaster (CSM)

Exam Pass Guarantee

CSM Exam Pass

By taking the session you earn the right to take the certification exam. Once you pass the exam you are a Certified ScrumMaster.

As part of the Exam Pass Guarantee Program we will assist until you pass as long as you put effort in to work on the practice exams. Grow-Lean covers the exam, certification fees and two years of Scrum Alliance Membership .

The certification will help differentiate you , but more importantly the learning will allow you to interview with more confidence and apply core agile product development techniques in the work place while allowing you to pursue the Advanced Certified ScrumMaster (A-CSM) and Certified Scrum Professional ScrumMaster (CSP-SM) certifications.


  • Take from home: Take the exam from your house.
  • Exam is free: No extra fee to take the exam.
  • Available immediately: You can take minutes after the session.
  • You will pass: 99% of Grow-Lean students pass.
  • We will help: If you don't pass we assist you.
  • Free retake: One free exam retake within 90 days is included.
  • Number of questions: 50
Woman Studying for Scrum Alliance Certified ScrumMaster (CSM) Practice Exam
  • Exam name: Certified ScrumMaster Exam
  • Exam format: Multiple choice
  • Exam delivery: Web-based, open book, no outside assistance
  • Exam access: We register you immediately after class, you get an email with a link
  • Exam duration: 60 minutes maximum
  • Number of questions: 50
  • Passing score: 37 out of 50 for English Version
  • Exam period: You have 90 days to complete the exam
  • Language: English, and multiple other languages
  • Exam cost: Your first attempt, and first retake is included as part of your course registration fee if the exam is taken within 90 days of course. 90 days you pay a $25 fee.
  • Retake policy: Second attempt on exam (first retake) can be done immediately after first attempt.

Practice Quizzes

Pass the CSM exam with confidence

Six 50 question practice exams giving you hours of additional learning.

Use the practice to prepare for interviews and the workplace, not just the certifying exam.

Pass the real exam with ease as the practice exams are more difficult.

Learn as you go with real time scoring and explanations the correct answers.

What's Different?

Experienced agilist, 100% live, no hidden fees, small class size...

Grow-Lean
Lower Quality Options

100% live, interactive, session

Lot's of videos and canned training

Trainer has 15+ years hands-on agile experience

Trainer has little actual agile experience

Small class size, get the attention you deserve

35 to 50 attendees, little chance of being heard

Everything is included

Surprise fees

Great training value

Various pricing, questionable value

What You Learn

Coverage in the Certified ScrumMaster

The basics of agile, Scrum and practices from other frameworks, so you and your team can apply an empirical, evidence based, product development approach.

You gain both the agile philosophy as well as the practical application; meaning, you can immediately apply new skills within the constraints of your workplace while moving towards increasing levels of agility over time.

Applying Scrum:

  • Roles: Help your group of Developers and the PO excel as a team.
  • Events: Facilitate (not manage) Refinement, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective events.
  • Artifacts: Ensure Product and Sprint Backlogs are lightweight and actionable to maximize value of the increment.

A representative agenda is shown.

What You Get

Everything you need to become a CSM with no hidden costs.

Live On-Line Training
Fully live and interactive. Many other classes use canned videos. You can use YouTube for that!
Certification Fees
All fees to get you certified are covered. There are no additional or surprise charges.
Six Full Practice Exams
Get six full practice exams so that you can take the real exam with confidence.
Exam Pass Guarantee
If you require assistance we will assist in your exam preparation until you pass.
Experienced CSM Trainer
Don has over a decade of experience delivering education online so you get an interactive online session.
Free Class Retake
If you want to hear perspectives from new classmates, you can retake another CSM within 120 days.
Two Year Scrum Alliance Membership
You receive a two-year membership with the Scrum Alliance which gives you access to member-only content and discounted access to Scrum Gathering events.
Alumni Discount
Take one training of $500 or more and get 5% off, two get 10% off, three get 15%, all the way up to 25% off.
16 PMI PDUs
Get 16 Project Management Institute (PMI) Professional Development Units (PDUs) to help meet your PMI continuing education requirements.

No Nasty Surprises

Everything you need is included, there are no extra fees to register or take exam!

Grow-Lean Logo

Choose your training company wisely. With Grow-Lean everything is covered including the exam certification fees, six full practice exams one free exam retake, and free class retake (within 120 days). There are no surprise costs when you register or accept your license. For the free exam retake, you won't likely need it as you will pass on the first time with a high score.

You receive additional discounts off of your next session, including the Advanced ScrumMaster (A-CSM).

Your Path

Grow with us.

CSM, CST, Path to CSP and REP Logos
CSM, CST, Path to CSP and REP Logos
Scrum Alliance® CSM Sessions are delivered by a Certified Scrum Trainer (CST). Becoming a CST is difficult so there are less than 300 CSTs world-wide. As such, many companies essentially rent part time CSTs. We have in-house CST capability, meaning our trainers have been further vetted.

Grow-Lean is an approved Scrum Alliance Path to Certified Scrum Professional (CSP) Provider. In addition to the CSM we are authorized to deliver advanced courses including the Advanced CSM (A-CSM), and the Certified Scrum Professional ScrumMaster (CSP-SM). So, you can start and stay with Grow-Lean.

Grow-Lean is an approved Scrum Alliance Registered Education Provider (REP), meaning that we can list and deliver continuing education classes that earn you Scrum Education Units® (SEUs).

Pre-Class Reading and Videos

Maximize your learning with preparation

Pre-reading for the your Scrum Alliance Certified ScrumMaster training.
If you have time prior to the session, you can prepare by reviewing the free reading material and videos.
  • Start with a short read, the Agile Manifesto and the principles behind it.
  • Read the Scrum Guide. It is 13 light pages.
  • Have some more time, watch the videos on Scrum.
  • Even more time, check the Certified ScrumMaster specific material.

Why?

Value

Fair price, exceptional training, best value.

Inclusive

Everything you need to be certified is included. No hidden fees!

Retake

Take again for free*.

*Within 120 days as long as Grow-Lean delivers the session.

Deep

Concepts are reviewed in a meaningful way by an expert with actual experience.

Personal

Small class size so that your voice is heard.

Engaging

Interactive class experience.

Unique

Custom created training material and approach.

Supported

Training team support seven days a week.

Immersive Classroom Experience

A mix of technologies and interactive approaches

We use Zoom as the core virtual technology and we use Miro as virtual space where we run exercises, and play educational games, resulting in an interactive session.