Grow-Lean has established policies around situations where you as an attendee, or Grow-Lean as a host, must cancel or reschedule. Grow-Lean's policies are significantly more consumer-friendly than most other training providers. We do this because we realize that unforeseen things happen, but we ask that you be thoughtful about canceling late so we can continue to put our customers first.
By registering yourself or others for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact us.
Cancellation requests received at least sixteen (16) days prior to the event will receive a 100% refund minus a 5% credit card processing fee.
Cancellation requests received fifteen (15) to eight (8) days prior to the event will receive a 100% refund minus a 5% credit card processing fee and a $125 late cancellation fee.
Cancellation requests received seven (7) or less days prior to the event will receive a credit equal to 50% of the amount paid that can be applied to any future event that the registrant will take in the next twelve months.
Reschedule requests received at least sixteen (16) days prior to the event will have no fees for the first request. Additional reschedule requests will be subject to a $125 transfer fee.
Reschedule requests received less than sixteen (16) days prior to the event will be subject to a $125 transfer fee.
We try to avoid rescheduling. If Grow-Lean needs to reschedule, all registrants will promptly receive a 100% refund. Registrants may decide to be transferred into the rescheduled event, or another upcoming event, instead of the refund if they desire.