Certified ScrumMaster

Certified ScrumMaster, the Worlds Most Popular Agile Certification

Certified ScrumMaster Logo

The CSM was the world's fist agile certification, and our trainers were some of the first to deliver it. The CSM covers Scrum events (work sessions), accountabilities (roles), artifacts (things created), and the larger agile mindset. With Grow-Lean you get six full practice exams, four attempts at the actual exam, access to our community, one-on-one exam coaching and a small class size to ensure you get the attention you deserve.


David Bulkin has been an agilist for over 20 years starting with eBanking in 2001, has been delivering the CSM for 12 years, and he has personally trained and certified over 10,000 Certified ScrumMasters. David continues to build software, as part of an agile team, playing various roles including coder, tester, PO and, of course Scrum Master.


Don Patti has been a lean expert and educator for over two decades and has 17 years experience in agile. Don is known for delivering a CSM that is accessible to all.
Chris Doss was also one of the first to deliver the CSM and has 24 years of agile experience. His friendly style makes the training fun. Don't settle, choose the best!
Arlen Bankston was the 41st ScrumMaster certified and was one of the earliest trainers authorized to deliver the CSM. Arlen built and delivered some of the earliest Advanced CSM and Certified Scrum Professional ScrumMaster classes.

Student Testimonials

Vetted reviews from class attendees

4.89 - 206 reviews
5.00 - 77 reviews
4.90 - 683 reviews

Certified ScrumMaster (CSM) Testimonials

Session Schedule

Certified ScrumMaster (CSM)

Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
9
Dec
Wed
11
Dec
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 6 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
14
Dec
Sun
15
Dec
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 6 Dec
Three 5.25-hour sessions - Live Online
Trainer: David Bulkin

Mon
16
Dec
Wed
18
Dec
USD 695
11:30 AM - 4:45 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
David Bulkin
$41 a month
11:30 AM (EST)
4:45 PM (EST)
USD 695 USD 495
valid till 6 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Wed
18
Dec
Fri
20
Dec
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 6 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
21
Dec
Sun
22
Dec
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 6 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Tue
7
Jan
Thu
9
Jan
USD 695
7:30 AM - 12:30 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
Don Patti
$41 a month
7:30 AM (EST)
12:30 PM (EST)
USD 695 USD 495
valid till 6 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
11
Jan
Sun
12
Jan
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 6 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
13
Jan
Wed
15
Jan
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 6 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 6 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
18
Jan
Sun
19
Jan
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 14 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 14 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
20
Jan
Wed
22
Jan
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 14 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 14 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
27
Jan
Wed
29
Jan
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 14 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 14 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Mon
3
Feb
Tue
4
Feb
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
8
Feb
Sun
9
Feb
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
10
Feb
Wed
12
Feb
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: David Bulkin

Thu
13
Feb
Fri
14
Feb
USD 695
10:30 AM - 6:30 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
David Bulkin
$41 a month
10:30 AM (EST)
6:30 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Tue
18
Feb
Thu
20
Feb
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
24
Feb
Wed
26
Feb
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: David Bulkin

Thu
27
Feb
Fri
28
Feb
USD 695
10:30 AM - 6:30 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
David Bulkin
$41 a month
10:30 AM (EST)
6:30 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
3
Mar
Wed
5
Mar
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
8
Mar
Sun
9
Mar
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
10
Mar
Wed
12
Mar
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
17
Mar
Wed
19
Mar
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
22
Mar
Sun
23
Mar
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
24
Mar
Wed
26
Mar
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
31
Mar
Wed
2
Apr
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
7
Apr
Wed
9
Apr
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
14
Apr
Wed
16
Apr
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: David Bulkin

Thu
17
Apr
Fri
18
Apr
USD 695
10:30 AM - 6:30 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
David Bulkin
$41 a month
10:30 AM (EST)
6:30 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
21
Apr
Wed
23
Apr
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
28
Apr
Wed
30
Apr
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: David Bulkin

Thu
1
May
Fri
2
May
USD 695
10:30 AM - 6:30 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
David Bulkin
$41 a month
10:30 AM (EST)
6:30 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
5
May
Wed
7
May
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
12
May
Wed
14
May
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
19
May
Wed
21
May
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Tue
27
May
Thu
29
May
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
31
May
Sun
1
Jun
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
2
Jun
Wed
4
Jun
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
9
Jun
Wed
11
Jun
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
16
Jun
Wed
18
Jun
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Four 3.75-hour sessions - Live Online
Trainer: David Bulkin

Mon
16
Jun
Thu
19
Jun
USD 695
7:00 PM - 10:45 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
David Bulkin
$41 a month
7:00 PM (EST)
10:45 PM (EST)
USD 695 USD 495
valid till 21 Dec
Two 8.00-hour sessions - Live Online
Trainer: Don Patti

Sat
21
Jun
Sun
22
Jun
USD 695
9:00 AM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
9:00 AM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
23
Jun
Wed
25
Jun
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Three 5.00-hour sessions - Live Online
Trainer: Don Patti

Mon
30
Jun
Wed
2
Jul
USD 695
12:00 PM - 5:00 PM (EST)
USD 495
Live Online / Virtual
valid till 21 Dec
Don Patti
$41 a month
12:00 PM (EST)
5:00 PM (EST)
USD 695 USD 495
valid till 21 Dec
Want to bring a training to your team or organization?
Contact us to discuss options for private workshops.

Training Discounts

A variety of discounts to fit your situation.

Request your discount on the session (a class on date/time with a trainer) you want. If more than one discount applies explain in your comments.

You can pay in up to 12 installments by choosing Splitit at checkout.

For Grow-Lean Alumni, log in or use your account email when registering, and receive an automatic discount. If you also qualify for another discount, request it, and, if your email matches, we know you are an alumni.

If you have a Visa or Mastercard credit card you can pay in up to 12 monthly installments. There are no fees or interest if you pay on time! Your available credit must be enough to cover the full cost and there is a hold on your credit card for the amount that you have not paid.

For example, if your final fee is $1,000 and you chose 10 installments:

  • You would pay $100 today and have a $900 hold placed on your credit card.
  • The following month your credit card would be charged another $100 and the hold would be reduced to $800.
  • Each month you pay $100 and each month the hold is reduced by $100.

If you are not familiar with the term "hold" this is similar to what hotels do when you check in, to cover extra expenses you may incur including the mini bar.

The benefit to you is that you do not pay any interest or fees if all payments are on time.

Find Session

Find the session you want on the class list, then click "Discounts" link. Early-bird discounts do not need to be requested.

Choose Discounts

You will be on the discounts tab for the class.

Select Discount

Choose the appropriate discount then click the link for it. Not all discounts are available for all sessions.

Enter & Submit

Provide the requested information then click "Submit".

Early Bird
Early Bird

Combines With: Everything

Able to register in advance?

The Early Bird discount is available on many of classes.

There is no need to request it. Simply register while it is available.

If you receive another discount it will combine with the Early Bird.

Out of Pocket
Out of Pocket

Combines With: Alumni, Early Bird

Paying yourself and won't be reimbursed?

The Out of Pocket is for you if you won't be reimbursed. If you are unemployed, a military veteran, or a student request the appropriate discount.

Choose a specific session (class on a date with a trainer), click on Discounts, and complete the request form. If you are not sure of the date, choose a session and explain in the comments.

Group & Private
Group & Private

Combines With: Early Bird

Bringing friends or colleagues to one or more sessions or want a private session?

The Group and Private Discounts are for sending three or more attendees to one or more events or for private events (i.e. just for your team).

To request, choose a session (class on a date with a trainer) you are interested in, click the Discount Link, and when filling out the form describe your situation.

Our Training Team will reach out to you.

Alumni
Alumni

Combines With: Early Bird, Hardship, Out of Pocket, Student, Veteran

Get 5% off for each public session, over $495, you took with us, up to 20%.

The Alumni Discount provides you discounted rates to future Grow-Lean training.

For each Grow-Lean session* you take with us, at a rate of $495 or above, you accumulate another 5% off of a future training, up to 20% off*.

* We have a small number of partner events where the alumni discount does not apply.

Hardship
Hardship

Combines With: Early Bird, Alumni

Suffering an economic hardship and able to provide an unemployment notice or separation agreement?

The Hardship Discount is for you if you are suffering an economic hardship and are able to provide an unemployment notice or separation agreement and are not being reimbursed.

Choose a specific session (class on a date with a trainer), click on Discounts, and complete the request form. If you are not sure of the date, choose a session and explain in the comments.

Student & Educator
Student & Educator

Combines With: Early Bird

Are you a full-time student or educator, with a .edu email address?

The Student Discount is for you if you are a full-time student or educator with a .edu email address.

Choose a specific session (class on a date with a trainer), click on Discounts, and complete the request form. If you are not sure of the date, choose a session and explain in the comments.

When completing the request tell us your major and expected graduation date or explain what you teach and where.

Military & Veteran
Military & Veteran

Combines With: Early Bird

Are you active duty military or a veteran?

The Military / Veteran Discount is applicable if you are active duty, reserve, or retired from the military.

Choose a specific session (class on a date with a trainer), click on Discounts, and complete the request form. If you are not sure of the date, choose a session and explain in the comments.

When completing the request tell us if you will be reimbursed or not.

Have a Visa or Mastercard Credit Card?
Pay in up to 12 installments by choosing Splitit at checkout.
You pay zero interest!

Choose an Experienced Trainer


David Bulkin

Scrum Alliance: CST | CSP-SM | CSP-PO | CAL 1 | SAFe | SPC | PMI: PMI-ACP

David Bulkin is a managing director and head of training services at Grow-Lean. He assists teams as a coach / mentor; delivers training, and builds product. He has trained 20,000 students, and impacted thousands via public speaking and coaching. Unlike many trainer/coaches, he continues to build systems.

David delivers training, including the CSM, A-CSM, CSPO and A-CSPO courses; and has trained over 20,000 students with over 10,000 being with the Scrum Alliance.

David mentors and coaches teams and individuals.

He does all of this while actively building software, filling various roles at different times, including designing, coding, testing, PO and Scrum Master (think about that, someone who does what they teach).

David's commitment to helping others and his continued work as a team member positions him to deliver a practical perspective that will help you boost your career.

David's thought leadership in 2009 on progressive elaboration for agile requirements influenced what is now known as refinement (entering Scrum in 2011). David has successfully applied agile to manufacturing, marketing, sales, finance, and other areas outside of IT. He was an independent reviewer of the original PMI-ACP body of knowledge that fed the creation of the PMI-ACP Exam and has worked on the exam questions for the Certified Scrum Master Exam. David’s broad background ensures you are getting up-to-date ideas to apply.

David is an industry veteran with 40 years of product development experience. In 2001, David's eBanking Team at JP Morgan Chase implemented agile with Kent Beck, the Father of Extreme Programming (XP), and perhaps also Agile, was the team coach. In addition to eBanking, David was also responsible for Online Account Opening, Insurance and Retirement Services.

David's deep experience, his high energy level, and his continued hands-on work helps David stay practical and level-headed . He can understand your needs so you benefit from his experience.

Don Patti

CST | SAFe Program Consultant (SPC6) | Registered Scrum@Scale Trainer | BSP | PMI-PMP | LSSBB

Donald Patti is a seasoned agile trainer, coach, and consultant, renowned for his robust business acumen and software development expertise. He has successfully implemented agile methodologies across a diverse range of industries, teams, and organizations. As an entrepreneur, Don has founded and grown two businesses and provided c onsultation to numerous well-respected organizations. His deep understanding of lean principles, the foundation of agile, enables him to impart the intrinsic meaning of his teachings.

With a long-standing career in education, including many years as an adjunct professor and agile trainer delivering online training, Don's background in lean, agile, education, and online delivery equips him to convey information in an easily comprehensible manner.

Don devotes much of his time to coaching teams applying agile at scale and providing targeted coaching to clients. His vast real-world experience enriches his classroom instruction, where he delivers practical, reality-based agile training.

Don's service spans government, private sector, and non-profit clients. His extensive client list includes a dozen federal agencies, eleven non-profits, and over 90 private sector entities. Prominent clients include Amazon Web Services, HP, Daimler Benz, JPMorgan Chase, CheckFree, NASA, GSA, DHS, the National Cancer Institute and the Small Business Administration.

Don's strengths lie in his ability to tailor Agile and Lean techniques to the unique needs of each client and situation. His ability to explain this tailoring sets him apart.

Certifications and Education:

Don's significant real-world experience is complemented by a strong educational background and numerous certifications across various areas:

  • Scrum Alliance: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO)
  • Scaled Agile Academy: SAFe Program Consultant (SPC5), SAFe Agilist (SA)
  • RH Smith School of Business: Master of Business Administration (MBA), Information Systems and Entrepreneurship
  • Balanced Scorecard Institute: Balanced Scorecard Professional (BSP)
  • Morestream University: Lean Six Sigma Black Belt (LSBB)
  • American Society for Quality: Certified Six Sigma Green Belt (CSSGB)
  • EXIN: ITIL v3/IT Service Management
  • Project Management Institute: Certified Project Management Professional (PMP)
  • Microsoft: Microsoft Certified Professional –Architecture and Requirements Gathering (MCP)
  • IBM: Certified Solutions Expert/WebSphere
  • IBM: Certified Solutions Advisor

Chris Doss

CST | CSP | CSM | CSPO | Six-Sigma: Green Belt | Harvard University: Design Thinking

Chris Doss is a seasoned executive leader with over 20 years of agile leadership experience in Technology, Operations, and Project and Program Management. He is known for delivering a friendly, stress-free training experience.

He has a proven track record of transforming organizations and programs to deliver value to customers and associates by applying business agility. Chris is also a Certified Scrum Trainer (CST) with extensive experience in agile coaching, consulting, and training. He has helped over 250 agile teams achieve better results and has led large-scale agile transformations for various organizations.

Chris has achieved significant improvements in Operational Excellence, Product and Service delivery, and regulatory compliance. He has successfully managed enterprise, operational, and technology risk in highly regulated business areas, and has built effective compliance and monitoring frameworks.

Chris holds multiple certifications and qualifications, including Project Management Professional (PMP), Six-Sigma Green Belt, Design Thinking from Harvard University, Management of Business Administration (MBA), and Bachelor of Science (BS) in Mechanical Engineering.

Chris was one of the first CSTs authorized to deliver the Certified ScrumMaster (CSM) course and he has delivered Scrum training in different countries, such as the United States, France, and Brazil.

He combines his leadership skills, developed in 22 years of service in the Virginia Army National Guard where he retired as a Lieutenant Colonel, with his practical business background,and with his informal / friendly style, to provide engaging and effective training that makes a difference.

Arlen Bankston

CST | CSP-SM | CSP-PO | CAL | A-CSM | CSM | A-CSPO | CSPO | LSS MB | SAFe SPC5

Arlen Bankston, a pioneering figure in the agile movement, was one of the first to integrate lean systems thinking and user experience practices with agile software development methodologies. His innovative approach has left a lasting impact on the field.

Currently, Arlen is a sought-after coach and trainer, specializing in advanced courses such as the Advanced CSPO, Certified Scrum Professional PO, Certified Scrum Professional - ScrumMaster, Certified Agile Leadership Essentials and Team, as well as custom sessions including the Grow-Lean Remote and Hybrid Work. His expertise extends beyond the realm of software, exploring Lean, Six Sigma, BPM and other process management and systems thinking approaches to provide organizations with a comprehensive perspective.

Arlen's journey in the agile world began with his early involvement in the Scrum Alliance (member number 41) and as one of the first Certified Scrum Trainers . He further expanded his knowledge by becoming a Lean Six Sigma Master Black Belt during his six-year tenure leading a Lean-Agile practice. His entrepreneurial spirit led him to co-found the consultancy LitheSpeed, which he successfully led for fifteen years before joining Grow-Lean.

Known for his thought leadership and dynamic, entertaining, and practical training style, Arlen has trained and mentored thousands of ScrumMasters, Product Owners, team members and executives. He designed the Agile Leadership Academy to address the leadership and structural challenges that many successful companies still face.

Arlen's client list spans across every industry and includes notable names such as RBC, Monster, Marriott, NBC Universal, CNBC, NGA, Capital One, T. Rowe Price, Freddie Mac, Fannie Mae and the Armed Forces Benefits Association. His book “HR and the Agile Organization” provides valuable insights on how human resources departments can adapt to support organizations striving for adaptability while enhancing employee engagement and retention.

Practice Quizzes

Pass the CSM exam with confidence

Embark on a learning journey with six comprehensive 50-question practice tests, designed to enhance your study experience.

Leverage these practice exams to sharpen your interview skills and excel in your professional environment.

Practice with tests more challenging than the actual exam.

Optimize your learning process with instant feedback and detailed explanations for each answer.

Exceptional Training

Grow-Lean is a trusted provider.
Our trainers have a minimum of 15 years agile experience each.
Everything you need is included.

Guarantees

Check the range of guarantees we offer

CSM Exam Pass

Exam support guarantee

By participating in our session, you gain eligibility for the certification exam . Once you successfully pass the exam, you'll be recognized as a Certified ScrumMaster.

As part of our Exam Pass Guarantee Program, we provide ongoing assistance until you pass , including free exam retakes, free practice exams (comprising 300 questions), and one-on-one support. The only caveat is that you use the practice exams.

CSM Exam Pass
CSM Exam Pass

Love it or learn it again for free guarantee™

If you were not satisfied with the class, get a free retake, including a session with a different Grow-Lean Trainer.

You can also take advantage of one-on-one sessions if you are struggling with class concepts or need help preparing for the exam.

Reality Guarantee

Improve your learning outcome by taking a course with a trainer who has decades of real-world experience combined with a deep understanding about why, when and how agile techniques works.
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Theory without Experience

Many trainers have limited amounts of actual experience. They deliver vague content lacking depth. Answers may seem satisfying during the session but you will find little practical application in the workplace.

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Grow-Lean

Understanding with Experience

Your Grow-Lean trainer comprehends the theory and has applied it in various situations, understanding applicability based on context. As a result, you are prepared to interview and/or execute with excellence.

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Experience without Understanding

Some trainers emphasize practical experience without grasping the underlying theory as they haven't invested the effort to understand the conceptual foundations. As a result you don't gain the context to help you apply the right approach given your situation.

Quality Guarantee

Not all trainings are the same. You can have a lot of fun in a large training with lots of videos, and you may even rate it a 5-Star event, but you learn much more in a smaller group with many hands on exercises.
Choose Grow-Lean

100% live session, small class size (have your voice heard), numerous exercises, delivered by an experienced trainer, real testimonials, with no surprise fees or costs.

Avoid Low Quality Training

Numerous videos, large class size (be jammed in with 50 others), trainer doing lots of talking, inexperienced trainer, fake testimonials, with extra costs and surprise fees.

Everything Included

All-inclusive resources to become a Certified ScrumMaster (CSM) with no hidden fees.

Live On-Line Training
Fully live and interactive. Many other classes use canned videos. You can use YouTube for that!
Certification Fees
All fees to get you certified are covered. There are no additional or surprise charges.
Six Full Practice Exams
Get six full practice exams so that you can take the real exam with confidence.
Exam Pass Guarantee
If you require assistance we will assist in your exam preparation until you pass.
Free Class Retake
If you want to hear perspectives from new classmates, you can retake another CSM within 120 days.
Two Year Scrum Alliance Membership
You receive a two-year membership with the Scrum Alliance which gives you access to member-only content and discounted access to Scrum Gathering events.
Alumni Discount
Take one training of $495 or more and get 5% off, two get 10% off, three get 15%, all the way up to 25% off.
16 PMI PDUs
Get 16 Project Management Institute (PMI) Professional Development Units (PDUs) to help meet your PMI continuing education requirements.

Exam Details

What You Need to Know


  • Take from home: Take the exam from your house.
  • Exam is free: No extra fee to take the exam.
  • Available immediately: You can take minutes after the session.
  • You will pass: 99% of Grow-Lean students pass.
  • We will help: If you don't pass we assist you.
  • Free retake: One free exam retake within 90 days is included.
  • Number of questions: 50
Woman Studying for Scrum Alliance Certified ScrumMaster (CSM) Practice Exam
  • Exam name: Certified ScrumMaster Exam
  • Exam format: Multiple choice
  • Exam delivery: Web-based, open book, no outside assistance
  • Exam access: We register you immediately after class, you get an email with a link
  • Exam duration: 60 minutes maximum
  • Number of questions: 50
  • Passing score: 37 out of 50 for English Version
  • Exam period: You have 90 days to complete the exam
  • Language: English, and multiple other languages
  • Exam cost: Your first attempt, and first retake is included as part of your course registration fee if the exam is taken within 90 days of course. 90 days you pay a $25 fee.
  • Retake policy: Second attempt on exam (first retake) can be done immediately after first attempt.

Who Should Attend

The CSM is often the launching point on an agile journey irrespective of role

The CSM is the defacto training to checkpoint or start an agile journey allowing you to learn practical skills to enhance agility. Although it is titled "ScrumMaster" it is applicable irrespective of role or planned role. As such, attendees come from a wide variety of backgrounds:

  • Scrum Masters and Aspiring Scrum Masters: If you're currently serving as a Scrum Master or aspire to become one, the CSM course is a great fit. You'll learn how to guide teams, facilitate conversations, manage impediments, and coach team members.
  • Professionals from Various Industries: Scrum principles extend beyond software development. Marketing, manufacturing, data science, HR, and other fields benefit from applying Scrum practices.
  • College Students: If you are in college and want to increase your job prospects upon graduating the CSM may be right for you.
  • Anyone Interested in Agility and an Agile Mindset: The CSM course emphasizes an agile mindset. Learn how to lead self-organizing teams, remove impediments, facilitate growth and apply the Scrum framework effectively.

After completing the Grow-Lean CSM, you'll be prepared to pass the CSM exam and continue your journey. If you want to perform better at work or expand your career opportunities the Grow-Lean CSM course is an excellent choice!

By taking the session you earn the right to take the certification exam. Once you pass the exam you are a Certified ScrumMaster.

The certification will help differentiate you , but more importantly the learning will allow you to interview with more confidence and apply core agile product development techniques in the work place. The session, plus actual work experience, will allow you to pursue the Advanced Certified ScrumMaster (A-CSM) and Certified Scrum Professional ScrumMaster (CSP-SM) certifications.

Will this Training Benefit You?

You have other options and not everyone will benefit.

Appropriate use of agile requires a mindset and approach which may be different from what you are used to. Read the points below to see if the session is right for you.

If You are a Continual Learner

Our Certified ScrumMaster (CSM) course is designed for those who are ready to embark on a continuous learning journey in the field of Information Technology (IT) and other knowledge disciplines. Securing a high-paying IT position requires dedication and effort beyond the classroom. Our course provides a solid foundation from which to grow, not a final destination so you will need continued hard work outside the classroom.

If You Think Critically

Agility is about adapting to the context, and the context can often change, thus requiring the approach to change as well. If you thrive in environments where flexibility and critical thinking are valued over following rigid, detailed instructions, our session will be a good fit for you.

If You Embrace Nuance

The principles of agile are universal, yet their application can vary across different industries. This session is ideal for those who can embrace nuance and apply agile thinking to their unique situations.

If You Appreciate Constructive Feedback

We believe in fostering a learning environment where constructive feedback is a cornerstone. Our trainers are committed to guiding you towards the correct answers, helping you learn and grow. This requires that you be open to accepting feedback which may not match your current mental models.

In Summary

If you are the type of person who is always learning, and you are willing to apply critical thinking, work through ambiguity, look at nuance, and question your own mental models, our CSM will likely be of benefit to you . If not, you may want to consider a different certification or training provider.

Job Prospects for Scrum Masters

Scrum Master jobs are growing and the salaries are generous

Frequently Asked Questions About Scrum Master Salaries
Will taking the class get me a job as a Scrum Master?
Taking this class will not guarantee you Scrum Master position, but it will increase the probability of getting an interview.

Our sessions provide you both a conceptual understanding as well as practical take-aways. With the class and six practice exams you will be in good shape to pass the exam and obtain knowledge to present well in job interviews. The probability of receiving a job offer depends on your background and willingness to continue to work hard outside of the class room.
These salaries seem high, are they achievable for me?
The salaries on our website were obtained from Zip Recruiter on 11-May-2022 and represent US based salaries. Many Scrum Masters work in Information Technology (IT) and IT jobs are generally well compensated. Realistically you should not expect to start at the high end of the range unless you have deep, salient experience and knowledge.
What type of people a best suited to become Scrum Masters?
A Scrum Master is often called a servant leader. A servant leader ensures other people grow and succeed. Those most likely to become good Scrum Masters have a calm, nurturing demeanor, can handle stress / vagueness and uncertainty, and bring people together to work for common goals and objectives.

Frequently Asked Questions

Things to know

The Scrum Master and the CSM Certification

The Scrum Master helps the Developers and Product Owner grow as individuals and as a team to improve the quality of outcomes for each person, the Scrum Team and the organization.The Scrum Master also works organizationally to helps individuals and the organization improve.

The descriptions below give examples of how the Scrum Master helps others.

Assisting the Developers and the Product Owner

  • Ensure they understand and apply self-management. As one example related to the Developers and the Product Owner, the Developers should significant levels autonomy and authority at Sprint Planning.
    • The Developers discuss, with the Product Owner, the ideal set of items to bring into the Sprint.
    • The Developers make the final decision on what items will be brought into the Sprint.
    • The Developers plan the Sprint, including how the work will be done and by whom.
    • This is in contrast to a Product Owner, or Project Manager, or Tech Lead, telling the Developers what to do.
  • Help the Developers and Product Owner identify and address impediments.
    • You may often hear that the Scrum Master removes impediments. In some cases this is feasible. Perhaps for example the Scrum Master can follow up with another team in respect to a dependency, to expedite work by that other team to address a dependency.
    • In other cases the Scrum Master ensures that we do what is feasible to maximize the quality of delivery in the face of impediments when it is not possible to simply solve the impediment.
    • In all instances this contrasts to accepting the circumstances around us letting it impede progress.

Assisting Developers

  • Help them understand, and ensure they apply, self-management.
    • They figure out what to work on and how to work on it, while aligning with the Sprint Goal.
    • This contrasts to waiting to be told what to do.
  • Help Developers work across role and function.
    • For example, perhaps an analyst can help test the product, or a tester can do analysis.
    • There are significant benefits to this including individual growth, as Developers learn new things, their is increased motivation from learning new things, and their is a reduction of risk as we have more than one person capable of doing each type of work.
    • Despite the benefits, Developers are often hesitant to work outside their core competency so the Scrum Master creates a safe space for role sharing, often by coaching collaboration patterns where two or more Developers work together.
    • The alternative is where each Developer focuses on only one area of expertise which limits career growth, creates risks (perhaps they are out), while also creating bottlenecks (work can't move because team members are waiting on the one expert.
  • Help them execute the Scrum Events, to maximize the application of empirical, evidence based, approaches, instead of just executing the mechanics of Scrum. For example a well executed Daily Scrum:
    • Is run by the Developers, for the Developers.
    • Results in the the Developers self-managing to create a better plan for the next 24 hours.
    • This is in contrast to a poorly executed Daily Scrum that focuses on status.
  • Helps them improve their technical processes. Depending on the type of product being developed this could include:
    • Test First: write a test before creating the product, create the product, use the test to prove it works.
    • Pairing: two Developers working on the same things at the same time for a continued period of time (a day, a week, etc.).
    • Swarming: multiple Developers working on the same thing at the same time until completion.
    • Refactoring: cleaning up existing code.

Assisting the Product Owner

  • Help them understand and apply empirical product development.
  • Help them convey a clear and concise vision.
  • Help them create a long term roadmap.
  • Help them organize and sequence the Product Backlog.
  • Help them plan and forecast.
  • Help them apply evidence based, empirical, product development methods.

Assisting the Organization

  • Ensure all involved understand what an evidence based, empirical approach, entails.
  • Addressing structural issues that negatively impact the application of evidence based, empirical approaches and Scrum. Examples include:
    • Budget cycle: move from a yearly budget cycle to continuous flow budgeting.
    • Structure: break down function silos and move to feature teams.
    • Measurement: move to outcome based measurements.
  • Create and execute a long-term road maps for achieving ever greater levels of agility.
  • Removing individual blockers as they arise.

The agile community originated in software development but has expanded over the years. Many attendees in a CSM are looking for career change, so we attendees include teachers, sales people, health care professionals, administrators, and others, looking to move into information technology (IT).

We also get a fair amount of attendees, like those in marketing and product development looking to use agile to enhance their current roles.



About the Grow-Lean Certified Scrum Master Class

Unlike many other companies, our sessions are 100% live with the only exception being short videos that consume less than five minutes of class time.

Be aware that many other trainers use hours of pre-recorded content!

All of our CSM Sessions use Zoom. Depending on the trainer, additional technologies like Mural, Miro and Google Drive are used.

  • You can find out the specific technologies used for a session by clicking "Details" then clicking the "Prep" tab.
  • All of the technologies used in the session are included in your registration fees.
  • If you need assistance, we can help you prior to the session.

The list below specifies what you need. If you need assistance preparing, please contact us.

  • Internet connected Computer / Tablet: Many participants use a single device for the session, others use two devices, perhaps their work laptop for the webcam and a separate device for sharing.
  • Working Webcam: Virtually all laptops have integrated webcams. If you don't have that, you can set up your phone as a webcam.
  • Working headset or speaker plus microphone: Your laptop microphone, laptop speaker, or earphones are options.
  • Access to Zoom: If you haven't used Zoom, test it at: https://zoom.us/test. Click "Join", and follow the prompts. If you have problems, check the Zoom article at: https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-Zoom-test-meeting
  • A location from which to participate: .
    • Ideally this location will:
      • Have good lighting
      • Be relatively quiet
      • Ensure that you have minimal interruptions
    • But, no worries if you don't have a perfect spot. It is expected that kids, dogs, cats, spouses, siblings, roommates, parents, or someone else makes some noise, or appears on camera.

You will get material prior to, at, and after your Certified ScrumMaster (CSM).

  • Prior to the course you will receive links for videos, pre-reads and practice exams.
  • If the trainer uses a PDF workbook you will receive a link prior to the class so you can print the PDF.
  • All of our trainers use interactive boards during the class.


Choosing Grow-Lean

Grow-Lean is a safe and wise choice to help you on your CSM journey:

  • We are a ScrumAlliance approved Registered Education Provider (REP).
  • Our Certified Scrum Trainers (CSTs) are some of the longest-tenured in the world.
  • All of our trainers have a minimum of 15 years experience with agile.
  • We do not use death by PowerPoint, or canned videos, instead, our sessions are high quality, real, interactive workshops.
  • Our training material and approaches are vetted by experts.
  • We have caring customer support before and after training.
  • We can help you complete your journey with our advanced courses like the Advanced CSM and Certified Scrum Professional - ScrumMaster.

Grow-Lean's has four trainers delivering the CSM. Arlen Bankston, Chris Doss, and David Bulkin all have 20+ years of agile experience, with each of them starting the 1999 to 2001 time period (Agile Manifesto for Software Development was signed in 2001). Don Patti started with agile in 2006, which is 15+ years of experience.

All have 15 or more years experience delivering training, and Arlen and Chris were two of the first to deliver the CSM. Between them, our four CSM trainers have certified over 20,000 Scrum Masters with the Scrum Alliance.

Yes, Grow-Lean as an organization, and Grow-Lean Trainers, are approved by the Scrum Alliance.

  • Grow-Lean is an approved Path to Certified Scrum Professional (CSP) Educator meaning we can, and do, provide the Advanced CSM (A-CSM) and the Certified Scrum Professional = Scrum Master (CSP-SM).
  • Grow-Lean is an approved Registered Education Provider (REP) for the Scrum Alliance meaning we can provide additional professional development opportunities for you to expand beyond the certified sessions normally offered.
  • All of the Grow-Lean Trainers who deliver the CSM have been approved by the Scrum Alliance.


Enrolling in the Grow-Lean Certified Scrum Master Class

Grow-Lean offers buy-now-pay-later via Splitit.

  • Choose Splitit during the checkout process.
  • You choose the term, from one to twelve months.
  • You pay no additional fees or interest .
  • You can pay off early.
  • A hold, equal to the full amount owed, is applied to your credit card.

Grow-Lean offers an industry leading array of discounts to meet your specific situation. All discounts are subject to availability based on location, trainer(s), attendance, and other factors.

  • Early Bird: register in advance and save.
  • Out of Pocket: when you won't be reimbursed.
  • Group: three or more.
  • Alumni: combines with everything, 5% off for each class over $495 you take with us.
  • Hardship: for those suffering an economic hardship.
  • Student: for full time students.
  • Military/Vet: for those serving their country.

Per the chart below, discounts can be combined.

Note: There are a limited number of discounted seats available for each Grow-Lean session. Once all discounted seats are claimed, they're gone. Request and redeem your discount now!

We try to be flexible so you can reschedule at any time, with the maximum financial impact being a $125 transfer fee if you reschedule late.

Yes, please click here to go to our contact us page. Choose "Call me" from the dropdown and in the description provide a description of when and how to contact you, along with a quick description of what you want to discuss.

Yes, please click here to go to our contact us page. Choose "Call me" from the dropdown and in the description provide a description of when and how to contact you, along with a quick description of what you want to discuss.



Exam FAQ

Basic CSM exam facts

  • The exam is taken via an internet connected device.
  • You have 90 days from class start to take the exam.
  • The exam is 50 multiple choice questions.
  • You must get 37 questions correct.
  • You have one hour to take the exam.
  • If you fail the exam you get a free retake.

If you take the CSM with Grow-Lean you will get six free practice exams. Passing these exams virtually ensures you pass the real exam the, the first time, with a high score.

If you need personal coaching, reach out to us

The exam is administered online.

  • You do not need to go to a test center.
  • You can take it at home on your Internet connected device.

Yes. You should have the following open when taking exam:

  • The Scrum Guide.
  • The Agile Manifesto.

No, the exam is not proctored as it is intended to help you learn not to make you fail.

  • You can take it at home on your Internet connected device.
  • You do not need to have your camera on.

There are 50 test questions in the exam and you have one hour to finish.

  • When taking the exam you should spend no more than 60 seconds on any question.
  • Write down the small number of questions you think need to be reviewed.
  • Never leave an answer blank.
  • After answering question 50, go back to question one, do a quick review of the whole exam, and focus on the small number of question that you wrote down.

The short answer is yes, you should pass the exam on the first try if you do a short block of study.

  • We provide six free, high quality, practice exams and additional study material.
  • Passing the practice exams virtually ensures you pass the real exam the, the first time, with a high score.
  • We generally recommend taking the practice exams until you score 90% or better.
  • For some individuals this is less than an hour of practice time, but it depends on the person. You have unlimited tries on the practice exams so you will do what you need to pass.
  • If you need one on one assistance, reach out to us.


Small Class Size

Want to be jammed into a 50 person class?
Probably not.
Get the individual attention you deserve with Grow-Lean.

Certified Scrum Master Journey

Steps to Improve Your Career with a Certified ScrumMaster Certification

  1. Enroll in a Grow-Lean course and get quality you can trust.
  2. Attend your Grow-Lean course.
  3. Use one or more of our six practice exams to prepare. If you need help, reach out to us for free tutoring.
  4. You get a link for the actual exam after the class.
  5. Pass the exam on the first try, if not we got you covered for your next two tries (within 90 days).
  6. Accept your license with Scrum Alliance.
  7. You have a two year Scrum Alliance membership
  8. Benefit from your CSM to experience personal and career growth.

What You Learn

Coverage in the Certified ScrumMaster

The basics of agile, Scrum and practices from other frameworks, so you and your team can apply an empirical, evidence based, product development approach.

You gain both the agile philosophy as well as the practical application; meaning, you can immediately apply new skills within the constraints of your workplace while moving towards increasing levels of agility over time.

Applying Scrum:

  • Roles: Help your group of Developers and the PO excel as a team.
  • Events: Facilitate (not manage) Refinement, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective events.
  • Artifacts: Ensure Product and Sprint Backlogs are lightweight and actionable to maximize value of the increment.

A representative agenda is shown.

Pre-Class Reading and Videos

Maximize your learning with preparation

Pre-reading for the your Scrum Alliance Certified ScrumMaster training.
If you have time prior to the session, you can prepare by reviewing the free reading material and videos.
  • Start with a short read, the Agile Manifesto and the principles behind it.
  • Read the Scrum Guide. It is 13 light pages.
  • Have some more time, watch the videos on Scrum.
  • Even more time, check the Certified ScrumMaster specific material.

Why?

Value

Fair price, exceptional training, best value.

Inclusive

Everything you need to be certified is included. No hidden fees!

Retake

Take again for free*.

*Within 120 days as long as Grow-Lean delivers the session.

Deep

Concepts are reviewed in a meaningful way by an expert with actual experience.

Personal

Small class size so that your voice is heard.

Engaging

Interactive class experience.

Unique

Custom created training material and approach.

Supported

Training team support seven days a week.

Immersive Classroom Experience

A mix of technologies and interactive approaches

For both virtual an in person events, we keep the training interactive.

  • Virtual: We use Zoom as the core virtual technology and we use Mural as virtual space where we run exercises, and play educational games, resulting in an interactive session.
  • In Person: We use a number of exercise in person events. We also use additional technologies such as Mural, Miro or Google Docs as a virtual white board to keep the session interactive.

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