Mastering Remote and Hybrid Work (GLRHW)
Mastering Remote and Hybrid Work (GLRHW) Workshop
Wednesday Aug 9
12:00 PM to 4:30 PM (UTC-05:00) Eastern Time (US & Canada)
Live Online
Support@Grow-Lean.com or +1.609.975.9294

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Mastering Remote and Hybrid Work

Reality Based, Certified Agile Workshop

Date Wed Aug 9
12:00 PM to 4:30 PM (EDT)
Delivery Live, virtual, instructor led, interactive workshop.
100% live with no pre-recorded content.
Fees 495 USD until 9 Aug
Trainer Arlen Bankston, Jessie Shternshus
Agile Coach & Trainer
Notes Live-Online, instructor led, with minimal or no pre-recorded material used.

While working remotely isn’t new, the pace of change related to it in the past few years has been unprecedented. More people are working this way more often, and advancements in tools and techniques have been significant.

Opportunities and challenges abound with hybrid work, and this workshop is designed to help you master what channels of communication, tools and techniques work best across a range of circumstances.

Topics include: creating a strong culture; establishing team norms; optimizing work schedules for hybrid/remote work; designing effective online and asynchronous exercises; and more.

Register

Reserve your seat early

Save your seat now while they are available. We accept major credit cards. Please contact us if you require assistance.

Click here to register for the session

Discounts

Wide selection of discounts

There are discounts for registering early, alumni, groups, unemployed, students and veterans. Alumni Discounts combine with everything. For unemployed / hardship a current state unemployment statement or separation letter is required.

Click here to register for the session

Refund Policies

What happens if you can't attend

We try to avoid cancellations and expect you to be similarly respectful; so there are fees associated with cancellations to cover a portion of costs we incur, including credit card processing.

  • Registration: Participants should register for classes at least 10 days before the scheduled class. This helps ensure that Grow-Lean has sufficient capacity for each session.
  • Modifications: Participants can make changes to their registration up to three days before the scheduled class.
  • Cancellations: Participants can cancel their registration up to three days before the scheduled class. Late cancellations may impact Grow-Lean’s ability to staff the session, and may result in cancellation of the class as a whole.

If unforeseen circumstances arise, please reach out to Grow-Lean at as soon as possible to find a solution.

Click here to register for the session

Arlen Bankston

CST | CSP-SM | CSP-PO | CAL | A-CSM | CSM | A-CSPO | CSPO | LSS MB | SAFe SPC5

Arlen Bankston, a pioneering figure in the agile movement, was one of the first to integrate lean systems thinking and user experience practices with agile software development methodologies. His innovative approach has left a lasting impact on the field.

Currently, Arlen is a sought-after coach and trainer, specializing in advanced courses such as the Advanced CSPO, Certified Scrum Professional PO, Certified Scrum Professional - ScrumMaster, Certified Agile Leadership Essentials and Team, as well as custom sessions including the Grow-Lean Remote and Hybrid Work. His expertise extends beyond the realm of software, exploring Lean, Six Sigma, BPM and other process management and systems thinking approaches to provide organizations with a comprehensive perspective.

Arlen's journey in the agile world began with his early involvement in the Scrum Alliance (member number 41) and as one of the first Certified Scrum Trainers . He further expanded his knowledge by becoming a Lean Six Sigma Master Black Belt during his six-year tenure leading a Lean-Agile practice. His entrepreneurial spirit led him to co-found the consultancy LitheSpeed, which he successfully led for fifteen years before joining Grow-Lean.

Known for his thought leadership and dynamic, entertaining, and practical training style, Arlen has trained and mentored thousands of ScrumMasters, Product Owners, team members and executives. He designed the Agile Leadership Academy to address the leadership and structural challenges that many successful companies still face.

Arlen's client list spans across every industry and includes notable names such as RBC, Monster, Marriott, NBC Universal, CNBC, NGA, Capital One, T. Rowe Price, Freddie Mac, Fannie Mae and the Armed Forces Benefits Association. His book “HR and the Agile Organization” provides valuable insights on how human resources departments can adapt to support organizations striving for adaptability while enhancing employee engagement and retention.

Jessie Shternshus

Jessie brings learning and collaboration to the next level as the founder and owner of the Improv Effect. Her applied improvisational techniques coupled with innovative and immersive experiences arm teams and organizations with the tools they need to create strong cultures and adapt to whatever comes their way. She embodies a culture of belonging and illustrates how play and curiosity helps teams tap into creativity and solve sticky problems. Her clients include cutting edge companies such as Coca-Cola, Crayola, Netflix, Capital One and Macy’s as well as a range of federal agencies such as the Department of Defense and the NSA.

Policies

Grow-Lean has policies to protect you, fellow students and Grow-Lean.

Familiarize yourself with these policies and use our Contact Us Form if you have any questions.

Cancellation and Rescheduling Policies

  • Registration: Participants should register for classes at least 10 days before the scheduled class. This helps ensure that Grow-Lean has sufficient capacity for each session.
  • Modifications: Participants can make changes to their registration up to three days before the scheduled class.
  • Cancellations: Participants can cancel their registration up to three days before the scheduled class. Late cancellations may impact Grow-Lean’s ability to staff the session, and may result in cancellation of the class as a whole.

If unforeseen circumstances arise, please reach out to Grow-Lean at as soon as possible to find a solution.

Session Attendance and Participation Policies

Session Policy Summary

Grow-Lean policies around class (session) participation and course material usage are designed to protect your privacy, the privacy of other students, the intellectual property rights of Grow-Lean LLC, and to maximize the learning outcome for all. By registering for the session, or by being a registrant, you agree to the policies below. If you have any questions, please contact us via our Contact Us form at https://www.grow-lean.com/ContactUs.

Camera Use Policy

You agree to have a functioning camera, which may be on a secondary device (like a phone) on, and facing yourself for the majority of the training. You may turn your camera off for short periods when needed (like when eating).

If your camera is not functioning, or your bandwidth becomes too limited to support video, you will inform the trainer and participate actively to ensure you stay engaged in the session.

If there is a specific reason why you cannot be on camera, contact Grow-Lean LLC prior to the event so that we can make an exception.

Picture Taking

Grow-Lean will sometimes take pictures or videos during the session. Attendees will be notified in advance. If you do not want to be included in a picture or a video, you may turn your camera off during those times. By keeping your camera on, you acknowledge that your image, or edits thereof, may be used for promotion or other purposes. Grow-Lean will try to ensure that those in a video are presented in a professional fashion.

You may not take pictures of any students in the session without the express consent of all attendees and understand that doing so may be a criminal offense depending on the locations where attendees are participating from.

Student Accountability for Training Outcomes

You may use the Contact Us form at https://www.grow-lean.com/ContactUs, or inform the trainer, or both if you believe that there is anything in the training that is preventing you from having a high quality learning experience.

You authorize Grow-Lean to share your name and email with the certifying body, which, depending on the session, is typically the Scrum Alliance, Scaled Agile or IC Agile.

  • Grow-Lean recommends that you use your personal email address instead of your work email when registering for training.
  • This ensures that you will always have access to your account and certifications while also protecting the privacy of your organization.

Communications via Email and Text

Grow-Lean will communicate with you via email, and you may receive several similar emails, or even duplicates in an attempt to ensure that everyone receives the information they need. You may contact Grow-Lean via the Contact Us Page if this becomes a problem.

Grow-Lean will communicate with you via text messaging, in an attempt to ensure that everyone receives the information they need. You may contact Grow-Lean via the Contact Us Page if this becomes a problem.

Privacy Policy

Privacy Policy Summary

This policy discloses the privacy practices for www.grow-lean.com clarifying the following:

  • What personally identifiable information is collected.
  • How personally identifiable information is used.
  • With whom may the personally identifiable information be shared.
  • What choices are available to you regarding the use of your personally identifiable information.
  • Procedures used to protect the misuse of your personally identifiable information.
  • How you can correct inaccuracies in your personally identifiable information.

Information Collection, Use, and Sharing

Grow-Lean owns the information collected on this site. We collect information that you provide when you register for a class, create an account, or by other direct contact from you. We do not sell this information. Your information is made available to other organizations that provide services such as payment processing, certification and communication.

From a financial perspective, Grow-Lean stores your name, the last four digits and the type of credit card used. Grow-Lean does not store your credit card data or other financial information in their systems.

If you take a session with Grow-Lean that results in certification, your information (name, email address, course taken, and course date) will also be shared with the certifying body, such as the Scrum Alliance or Scaled Agile.

Grow-Lean may contact you in the future to:

  • help you register for class,
  • help you create an account,
  • help you set or reset your password,
  • help you attend a class,
  • to inform you about specials, new products or services.

Text Messaging

Grow-Lean provides you with the choice to utilize text messaging (SMS) for the purpose of verifying your account, and other account-related purposes. It is important to note that automated text messaging is not used for any promotional activities.

Contact Us to Opt-Out

You may opt out of receiving marketing email communications from Grow-Lean by using the link at the bottom of an email you received. If you are registered for a class, Grow-Lean will continue to send you information about that class.

You may contact Grow-Lean if you would like to be removed from their marketing list by entering your information in the contact us form.

Modifying Your Personal Information at Grow-Lean

You may contact Grow-Lean at any time in respect to your stored personal information.

  • See what data Grow-Lean has about you, if any.
  • Change/correct any data Grow-Lean has about you.
  • Have Grow-Lean delete any data they have about you.
  • Express any concern you have about Grow-Lean's use of your data.

Security

Grow-Lean takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

For processing of credit card payments, Grow-Lean uses Stripe, Splitit and BlueSnap. Credit card data you enter during your checkout will be stored with one or more of the payment providers (scroll down for links to their privacy policies).

Updates

Updates to Grow-Lean's privacy policy will be posted on this page.

Adherence to Policy

Contact Grow-Lean immediately if you feel that they are not abiding by this privacy policy. Grow-Lean can be reached via telephone at +1.609.975.9294 or via email at Support@Grow-Lean.Com.

Cookies

Grow-Lean uses "cookies" on this site. A cookie is a piece of data stored on a site visitor's local drive to help Grow-Lean improve your access to their website, to identify repeat visitors, and to process registration. Cookies can also enable Grow-Lean to track the interests of their users to enhance the experience on their website.

Supporting Sites and Services

This website contains links and relies on sites and services from other organizations. The privacy practices of these organizations are not under Grow-Lean's control.

Be further aware that the organizations are based in various locations worldwide, including the United States. The European Commission has not determined that the United States and other areas of the world where these organizations operate, ensure an adequate level of protection for personal data.

Your information is shared with these organizations on an as-needed basis.

A list of organizations with which your data may be shared is listed next.

Intellectual Property Policy

Intellectual Property Policy Summary

  • All course materials, including but not limited to lectures, interactive boards, practice exams, presentations, handouts, and assessments, are the intellectual property of Grow-Lean and are protected by copyright law.
  • You may not record, photograph, livestream, distribute copies of, alter, or otherwise capture or reproduce the training, the training material, or images of other attendees, for any reason.
  • You are granted a non-exclusive license to use course materials for your own personal learning and may not reproduce or distribute them in any form without the express written consent of Grow-Lean.
  • Any unauthorized use or distribution of course materials will be considered a violation of copyright law and may result in legal action.
  • If you wish to use course materials for any purpose other than personal learning, you must obtain written permission from Grow-Lean.
  • Grow-Lean reserves the right to modify this policy at any time.

Discounts

Options for your circumstances

Request your discount on the session (a class on date/time with a trainer) you want. If more than one discount applies explain in your comments.

For Grow-Lean Alumni, log in or use your account email when registering, and receive an automatic discount. If you also qualify for another discount, request it, and as long as your email matches we know you are an alumni.

You can pay in up to 12 installments by choosing Splitit at checkout.

After entering your request you may email us at Grow-Lean-Training@Grow-Lean.Com or call us +1.609.975.9294 for questions.

If you have a Visa or Mastercard credit card you can pay in up to 12 monthly installments. There are no fees or interest if you pay on time! Your available credit must be enough to cover the full cost and there is a hold on your credit card for the amount that you have not paid.

For example, if your final fee is $1,000 and you chose 10 installments:

  • You would pay $100 today and have a $900 hold placed on your credit card.
  • The following month your credit card would be charged another $100 and the hold would be reduced to $800.
  • Each month you pay $100 and each month the hold is reduced by $100.

If you are not familiar with the term "hold" this is similar to what hotels do when you check in, to cover extra expenses you may incur including the mini bar.

The benefit to you is that you do not pay any interest or fees if all payments are on time.

Out of Pocket

Won't be reimbursed?

Combines With: Alumni, Early Bird

Request an out of pocket (self-pay) discount. If you're a Grow-Lean Alumni, mention that in your description.

Group

Multiple participants?

Combines With: Early Bird

The larger the group the larger the discount. If you want a private session, tell us in the comments. You will be able to register the attendees or they will be able to register themselves.

Alumni

Grow-Lean Alumni?

Combines With: Early Bird, Hardship, Out of Pocket, Student, Veterans

Get 5% off for each public session you took with us (with a cost of $495 or more), up to 25% off, for Grow-Lean delivered sessions. Automatically combines with Early Bird just register.

Hardship

Suffering a hardship?

Combines With: Early Bird, Alumni

Provide an unemployment notice or separation agreement. If you're a Grow-Lean Alumni, mention that in your description.

Student

Full-time student or educator?

Combines With: Early Bird, Alumni

Use your .edu email address to take advantage of a student / educator discount.

Veteran

Active military or veteran?

Combines With: Early Bird, Alumni

Request a veteran discount and specify if you are paying on your own.

Preparation for Session

Maximize learning by preparing your technology for the session

We use common tools for our virtual sessions. Please read on to confirm what you need for the Mastering Remote and Hybrid Work session.

  • Internet connected Computer / Tablet: Many students use a single device for the session, others use two devices, perhaps their work laptop for the webcam and a separate device for sharing.
  • Working Webcam: Virtually all laptop have integrated webcams. If you don't have that, we will assist you in setting up your phone as a webcam.
  • Working headset or speaker plus microphone: Depending on your laptop, the built-in microphone and speaker may be sufficient. Many use earphones.
  • Access to Zoom: If you haven't used Zoom, test it at: https://zoom.us/test. Click "Join", and follow the prompts. If you have problems, check the Zoom article at: https://support.zoom.us/hc/en-us/articles/115002262083-Joining-a-Zoom-test-meeting
  • A location from which to participate: .
    • Ideally this location will:
      • Have good lighting
      • Be relatively quiet
      • Ensure that you have minimal interruptions
    • But, no worries if you don't have a perfect spot. It is expected that kids, dogs, cats, spouses, siblings, roommates, parents, or someone else makes some noise, or appears on camera.
  • Practice with Mural: Mural is a virtual white board.
    • Prior to the class you will benefit by going to https://learn.mural.co/.
    • After the class we provide you an electronic copy of the completed Mural Board which captures your classroom experience.
  • Access to Google Drive: The sign-in is a Google Sheet. If you are using a work computer you may be able to enter, but not modify the Google Sheet. If this is the case you can use another device to enter your information. If you can't, no worries, the Google Sheet is not a key to the class.
  • Getting into the Session: The Zoom information will be provided no later than 48 hours prior to the session. You will be able to join the session up to 30 minutes early to check your technology.

Arlen Bankston

CST | CSP-SM | CSP-PO | CAL | A-CSM | CSM | A-CSPO | CSPO | LSS MB | SAFe SPC5

Arlen Bankston, a pioneering figure in the agile movement, was one of the first to integrate lean systems thinking and user experience practices with agile software development methodologies. His innovative approach has left a lasting impact on the field.

Currently, Arlen is a sought-after coach and trainer, specializing in advanced courses such as the Advanced CSPO, Certified Scrum Professional PO, Certified Scrum Professional - ScrumMaster, Certified Agile Leadership Essentials and Team, as well as custom sessions including the Grow-Lean Remote and Hybrid Work. His expertise extends beyond the realm of software, exploring Lean, Six Sigma, BPM and other process management and systems thinking approaches to provide organizations with a comprehensive perspective.

Arlen's journey in the agile world began with his early involvement in the Scrum Alliance (member number 41) and as one of the first Certified Scrum Trainers . He further expanded his knowledge by becoming a Lean Six Sigma Master Black Belt during his six-year tenure leading a Lean-Agile practice. His entrepreneurial spirit led him to co-found the consultancy LitheSpeed, which he successfully led for fifteen years before joining Grow-Lean.

Known for his thought leadership and dynamic, entertaining, and practical training style, Arlen has trained and mentored thousands of ScrumMasters, Product Owners, team members and executives. He designed the Agile Leadership Academy to address the leadership and structural challenges that many successful companies still face.

Arlen's client list spans across every industry and includes notable names such as RBC, Monster, Marriott, NBC Universal, CNBC, NGA, Capital One, T. Rowe Price, Freddie Mac, Fannie Mae and the Armed Forces Benefits Association. His book “HR and the Agile Organization” provides valuable insights on how human resources departments can adapt to support organizations striving for adaptability while enhancing employee engagement and retention.

Jessie Shternshus

Jessie brings learning and collaboration to the next level as the founder and owner of the Improv Effect. Her applied improvisational techniques coupled with innovative and immersive experiences arm teams and organizations with the tools they need to create strong cultures and adapt to whatever comes their way. She embodies a culture of belonging and illustrates how play and curiosity helps teams tap into creativity and solve sticky problems.

She helps individuals, teams and companies shift their way of thinking, create collaborative environments and help people be their best selves through interactive and inclusive exercises. Jessie has been a key player in internal training and transformations for global companies and organizations such as The United Nations, Tyson Foods, PGATour, Ocean Spray, Mayo Clinic, Transferwise, Macy's, Johnson & Johnson, Getty Images, Adecco, CapitalOne, Crayola and many more. Her clients include cutting edge companies such as Coca-Cola, Crayola, Netflix, Capital One and Macy’s as well as a range of federal agencies such as the Department of Defense and the NSA.

She is the co-author of two books:

  • CTRLShift 50 Games for 50 Days Like Today
  • No More Meetings Unlearn ”bored room” Practices to Change the Way We Connect

Jessie has been a Keynote Speaker at conferences and Fortune 500 companies worldwide

  • Keynote for Capital One's Agile Delivery Forum 2015, 2017, 2022
  • Keynote for Agile Australia 2018
  • Keynote for Craft Conf Budapest 2017
  • Keynote for Agile 2015

Jessi is co-host of the Women Who Change Tech Podcast.

Arlen Bankston's Testimonials

Validated testimonials for Google and TrustPilot. Click to go to source website.

Testimonials and Companies

We help organizations achieve success. Over 90% of the Fortune 500 have had staff benefit from workshops provided by Grow-Lean Trainers. A few are listed below.

We help individuals learn and grow. A few testimonials are listed below.

Key Details

What you learn in the Mastering Hybrid and Remote Work Session

Mastering Remote and Hybrid Work

While working remotely isn’t new, the pace of change related to it in the past few years has been unprecedented. More people are working this way more often, and advancements in tools and techniques have been significant. Opportunities and challenges abound with hybrid work, and this workshop is designed to help you master what channels of communication, tools and techniques work best across a range of circumstances.

This Master Class features Grow-Lean’s Arlen Bankston and Jessie Shternshus, owner of The Improv Effect (bios below). These deeply seasoned trainers, facilitators, executives and longtime friends have created a truly unique and engaging program that will provide tangible tips, exhilarating exercises and deep thinking in a beautiful and action-packed four-hour session.

Some of the topics we’ll be covering include:

  • Creating a strong culture and identity in remote and hybrid environments
  • Establishing effective team norms for remote work
  • Optimizing work schedules and hybrid/remote balance
  • Crafting highly engaging and focused online and hybrid meetings
  • Communicating more effectively with remote and time-shifted workers
  • Designing effective online and asynchronous exercises, games and activities

Come join us and learn from Jessie, Arlen and one another. We guarantee that you will walk away with a few new tricks to help your teams and a smile on your face.

No Nasty Surprises

Everything you need is included, there are no extra fees to register or take exam!

Grow-Lean Logo

Choose your training company wisely. With Grow-Lean everything is covered including the exam certification fees, six full practice exams one free exam retake, and free class retake (within 120 days). There are no surprise costs when you register or accept your license. For the free exam retake, you won't likely need it as you will pass on the first time with a high score.

You receive additional discounts off of your next session, including the Advanced ScrumMaster (A-CSM).

Why Choose Grow-Lean?

Longest tenured trainers, smaller classes and higher quality.

  • Small group of elite, experienced, practical agile trainers.
  • The highest quality for a fair price.
  • Caring customer support before and after training.
  • Interactive class experience.
  • Everything is included. No hidden fees!
  • Trainers are actual practitioners. Don't trust talking heads!
  • Unique training material, templates and approaches.
  • Small class size so you get personal attention.

Immersive Classroom Experience

A mix of technologies and interactive approaches

We use Zoom as the core virtual technology with Mural (an infinite virtual board), and Mentimeter (word clouds, polling, quizzes), to keep the session interactive. You use these technologies in breakout rooms with class peers, learning by doing.

Satisfaction Guarantee

Training you can trust

Guaranteed

100% satisfaction guarantee.

If you were not satisfied with the class, talk with us and we will make you whole.

Contact Us